Reference

Terms and Conditions That Govern Your l66 Account

These terms set out the rules between you and l66 for every action you take on this platform — opening an account, depositing through bKash, Nagad or Rocket, placing a wager, and requesting a withdrawal.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWithdrawal rules includedTerms subject to change
l66 Terms and Conditions That Govern Your l66 Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team handles terms-related queries through the channels below. Have your account ID ready when you write — it speeds up every response.

Live Chat Open the chat widget from any page in the lobby. Terms and account queries are handled directly — no need to email first.
Email Support Send your terms or account question to our support address. Include your registered mobile number so we can locate your account quickly.
Help Centre Our help centre carries plain-language summaries of the key terms sections, including deposit rules for bKash, Nagad and Rocket accounts.
HOW WE OPERATE

How l66 Handles Your Account and Data

We hold your account data only for as long as your account is active or as required by applicable rules. You can request a summary of the data we hold by contacting support through live chat or email — we aim to respond to data requests within a reasonable period. Account security relies on the mobile number you register: every login triggers an OTP to that number, so keep it current in your account settings.

Account Security

Every login uses an OTP sent to your registered mobile number. If you change your number, update it in account settings before your next session.

Data Retention

We keep your account and transaction records for as long as your account is open and for the period required after closure under applicable rules.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage these in your browser at any time.

Data Requests

To request a copy of your data or ask us to correct it, contact support via live chat or email with your account ID and the specific request.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account access, payment rules, data, and what happens if something goes wrong.

Yes. Every deposit method is covered, including bKash, Nagad and Rocket. The amount you send must match your deposit entry, and your wallet PIN acts as your confirmation of the transaction.

We post a notice before any material change takes effect. If you continue using your account after that date, you accept the updated terms. If you disagree, withdraw your balance and close your account before the change applies.

Access depends on your local law and the regions we currently support. It is your responsibility to confirm that using this platform is lawful where you are located before opening an account.

Contact support via live chat or email with your account ID and a clear description of what you need. We handle data requests within a reasonable period under applicable rules.

Keep your wallet transaction reference and contact support through live chat. Share the reference number and the amount sent — our team will check the payment queue and update your balance if the transfer cleared.

We may suspend accounts that breach eligibility or these terms. Any balance held at the time of suspension is handled according to our withdrawal policy, which support can explain in detail.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.